ServiceNow

The ServiceNow connector imports Security Incident Response (SIR) records and Security Incident Tasks (SIT) from ServiceNow into OpenCTI as Case Incidents and Tasks. For each SIR, the connector creates an Incident with all pivotal information, linked observables, and associated tasks. The connector incrementally synchronizes records based on their last update date, ensuring OpenCTI stays aligned with the current state of security incidents in ServiceNow. Compatible with ServiceNow releases Xanadu and Yokohama.